Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last Updated: December 24, 2024

1. Introduction

NETTECH FOR IT INFRASTRUCTURE ("Company", "we", "us", or "our"), operating as MultiDigitalTools.com, is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software products and services.

Legal Entity: NETTECH FOR IT INFRASTRUCTURE is a company duly licensed and registered with the Dubai Department of Economic Development (DED), United Arab Emirates.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact details (email, phone number)
  • Billing and payment information
  • Company name and business details
  • Account credentials

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on site
  • Referring website or source

3. How We Use Your Data

We use the information we collect to:

  • Process transactions and deliver purchased products
  • Provide customer support and respond to inquiries
  • Send important updates about your account or purchases
  • Improve our website, products, and services
  • Send marketing communications (with your consent)
  • Detect and prevent fraud or security threats
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with:

  • Payment Processors: Stripe, PayPal, and cryptocurrency payment gateways to process transactions
  • Service Providers: Hosting, email, and analytics providers who assist our operations
  • Legal Authorities: When required by law or to protect our rights

All third-party providers are contractually obligated to protect your data.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences and login status
  • Analyze website traffic and performance
  • Deliver personalized content and advertisements

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5.1 Types of Cookies We Use

  • Essential Cookies: Required for website operation
  • Analytics Cookies: Help us understand user behavior
  • Marketing Cookies: Used for targeted advertising

6. Data Security

We implement industry-standard security measures to protect your data:

  • SSL/TLS encryption for all data transmission
  • Secure payment processing (PCI-DSS compliant)
  • Regular security audits and updates
  • Access controls and authentication protocols

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill your requests
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected]

9. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

We use the following third-party services:

  • Google Analytics (website analytics)
  • Stripe & PayPal (payment processing)
  • Cloudflare (security and performance)

10. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions About Your Privacy?

If you have any questions or concerns, please contact our privacy team.

Contact Us