BEXO ERP System — Complete User Guide

Version: 1.0
Date: 2026-05-30
Application: BEXO Enterprise Resource Planning System
Platform: Windows (WPF Client + ASP.NET Core API)

Table of Contents

1. System Overview
2. Getting Started
3. Authentication & Login
4. Core Modules
5. Workflow Examples
6. Best Practices
7. Troubleshooting

System Overview

BEXO is an integrated ERP solution designed for multi-company operations with comprehensive financial, inventory, payroll, and reporting capabilities.

Key Features

• Multi-Company Support: Manage up to 12 companies simultaneously
• Complete Financial Suite: General Ledger, Accounts Payable, Accounts Receivable
• Inventory Management: Stock tracking, warehouse management, production planning
• Payroll & HR: Employee management, payroll processing, gratuity calculations
• Advanced Reporting: Trial Balance, Profit & Loss, Cash Flow, Ratio Analysis
• Data Security: Role-based access control (RBAC), encrypted connections, audit trails

System Architecture

┌─────────────────────────────────────────┐
│      BEXO WPF Client (Windows)          │
│   - 68 Navigable Views                  │
│   - Real-time Data Binding              │
│   - Offline Support                     │
└────────────────┬────────────────────────┘
                 │ HTTPS (Port 5443)
                 ↓
┌─────────────────────────────────────────┐
│    BEXO API (ASP.NET Core 8)            │
│   - 415+ REST Endpoints                 │
│   - JWT Authentication                  │
│   - OutputCache for Performance         │
└────────────────┬────────────────────────┘
                 │ Integrated Security
                 ↓
┌─────────────────────────────────────────┐
│    SQL Server Database (BEXO_ERP)       │
│   - 98 Entity Tables                    │
│   - Automated Daily Backups             │
│   - Health Monitoring (5-min checks)    │
└─────────────────────────────────────────┘

Getting Started

System Requirements

Hardware: - Processor: Intel Core i5 or equivalent (minimum) - RAM: 8 GB minimum, 16 GB recommended - Storage: 50 GB free disk space - Network: Dedicated LAN connection (100 Mbps minimum)

Software: - Windows 10/Windows Server 2016 or later - .NET 8 ASP.NET Core Runtime (installed on server) - SQL Server 2016 or later (for production)

Installation Steps

Step 1: Verify Prerequisites

# Check .NET 8 installation
dotnet --version

# Check SQL Server accessibility
sqlcmd -S .\BEXO_ERP -U sa -P <password>

# Verify network connectivity to BEXO API
Test-NetConnection -ComputerName <api-server> -Port 5443

Step 2: Deploy WPF Client

1. Copy the released BEXO application folder to C:\Program Files\BEXO\
2. Create a desktop shortcut to BEXO.UI.exe
3. Grant user permissions to write logs (C:\temp\bexo_*.log)

Step 3: Configure API Connection

• API runs at: https://<server-ip>:5443/
• Self-signed certificate is acceptable for internal use
• All connections use TLS 1.3 encryption

Step 4: Database Setup

-- Verify BEXO_ERP database exists
SELECT name FROM sys.databases WHERE name = 'BEXO_ERP'

-- Check table count (should be 98)
SELECT COUNT(*) FROM information_schema.tables

Authentication & Login

Initial Login

Default Test Credentials:

Username: designer
Password: Test@123
Role: Design (read-only access)
Company: Demo Company

Role Hierarchy: | Role | Level | Permissions | |------|-------|-------------| | SuperAdmin | 5 | Full system access, user management | | Admin | 4 | Company operations, payroll, all modules | | Manager | 3 | Department operations, limited payroll | | User | 2 | Standard operations (create/read) | | Design | 1 | Read-only (testing/QA) |

Login Flow

1. Launch BEXO.UI.exe
   ↓
2. Enter Username & Password
   ↓
3. Select Company (dropdown shows all authorized companies)
   ↓
4. Click "Login"
   ↓
5. Dashboard loads with role-specific widgets
   ↓
6. Ready to navigate modules

Example Login Sequence: 1. Open BEXO application 2. Username field: Enter marketing2 3. Password field: Enter credentials 4. Company dropdown: Select "Main Company" 5. Click "Login" button 6. Wait for dashboard to load (2-5 seconds typical)

Core Modules

Module 1: Dashboard

Purpose: Overview of key metrics and quick actions
Access: All roles after login

Dashboard Widgets: - Summary Cards: Cash balance, receivables, payables, stock value - Trend Charts: Revenue (12 months), Expense trends - Alerts: Overdue invoices, low inventory, pending approvals - Quick Actions: Create Invoice, Add Payment, Stock Receipt

Dashboard Walkthrough:

Action: Login as Admin
Result: See all 6 summary cards + charts + alerts

Action: Click "Create Invoice" quick action
Result: Navigate to Invoice Creation screen

Module 2: Customers & Invoicing

Purpose: Manage customer relationships and create sales invoices
Access: User role and above

Customer Master

Key Fields: - Customer Name (required, unique) - Email, Phone, Address - Credit Limit (controls max invoice amount) - Payment Terms (Due date calculation) - Tax ID, Currency

Steps to Create Customer:

1. Navigate: Dashboard → Customers
2. Click "Add New Customer" button
3. Fill required fields:
   - Name: "Acme Corporation"
   - Email: "[email protected]"
   - Phone: "+971-4-555-0000"
   - Credit Limit: 50,000 AED
4. Select Tax Category (Standard / Exempt / Zero-Rated)
5. Click "Save"
6. Confirm: Green success message "Customer created successfully"

Creating Sales Invoice

Required Information: - Customer (from saved customer list) - Invoice Date (defaults to today, can be adjusted) - Due Date (calculated from Payment Terms) - Line Items (Product + Quantity + Rate)

Invoice Creation Workflow:

1. Navigate: Dashboard → Invoices → Create New
2. Select Customer: "Acme Corporation"
3. Invoice Date: 2026-05-30 (auto-filled)
4. Add Line Items:
   - Product: "Product A" | Qty: 100 | Rate: 50 AED
   - Product: "Product B" | Qty: 50 | Rate: 100 AED
5. System auto-calculates:
   - Subtotal: 10,000 AED
   - VAT (5%): 500 AED
   - Total: 10,500 AED
6. Click "Save & Create"
7. Invoice ID assigned (e.g., "INV-2026-00125")
8. Print or Send Email options appear

Invoice Status Flow:

Draft → Confirmed → Partially Paid → Paid → Archived

Module 3: Payments

Purpose: Record customer payments and supplier payments
Access: Manager role and above

Recording Customer Payment

Payment Methods Supported: - Cash - Check - Bank Transfer - Credit Card - Wire Transfer - Other

Steps:

1. Navigate: Dashboard → Payments → Customer Payment
2. Select Invoice: "INV-2026-00125" (10,500 AED due)
3. Payment Method: "Bank Transfer"
4. Amount: 10,500 AED
5. Reference Number: "TXN-2026-5502"
6. Payment Date: 2026-05-30
7. Bank Account: "Business Account - AED"
8. Click "Record Payment"
9. System performs:
   - Reduces receivable balance
   - Updates invoice status to "Paid"
   - Creates journal entry (Debit Bank, Credit Receivable)
10. Success: Invoice marked complete

Payment Validation Rules: - Payment amount ≤ Outstanding balance - Payment date ≤ Today + 1 day (server timezone UTC+4) - Reference number required for bank/check payments - Check/Wire/Bank require either Account# or Reference

Module 4: Inventory & Stock

Purpose: Manage products, stock levels, and stock movements
Access: User role and above

Product Master

Key Attributes: - Product Code (auto-generated or custom) - Name, Description - Category (Manufacturing/Service/Raw Material) - Unit of Measure (PC, KG, L, Box, etc.) - Standard Cost, Selling Price - Reorder Level, Stock On Hand

Product Creation:

1. Navigate: Inventory → Products → Add Product
2. Product Code: "PROD-2026-A100" (auto-assigned)
3. Name: "Premium Widget - Red"
4. Category: "Manufacturing"
5. UOM: "PC" (Pieces)
6. Standard Cost: 45 AED
7. Selling Price: 95 AED
8. Reorder Level: 500 units
9. Click "Save"
10. Product ID generated (e.g., 1247)

Stock Movements

Types of Movements: 1. Stock Receipt (Purchase/Production) 2. Stock Issue (Sales/Consumption) 3. Adjustment (Loss/Damage) 4. Transfer (Between warehouses)

Stock Receipt Example:

1. Navigate: Inventory → Stock Receipt
2. From: "Supplier PO-2026-445"
3. Products:
   - Product A: 1,000 units @ 45 AED (Subtotal: 45,000 AED)
   - Product B: 500 units @ 75 AED (Subtotal: 37,500 AED)
4. Click "Post Receipt"
5. System updates:
   - Stock balances increase
   - Cost flow → FIFO assigned
   - GL Entry created (Debit Inventory, Credit Payable)

Module 5: General Ledger & Accounting

Purpose: Core financial recording and reporting
Access: Admin role and above

Chart of Accounts

Account Structure:

1000-1999: Assets (Cash, Bank, Receivables, Inventory)
2000-2999: Liabilities (Payable, Loans, Accruals)
3000-3999: Equity (Capital, Retained Earnings)
4000-4999: Revenue (Sales, Other Income)
5000-5999: Expenses (COGS, Salaries, Rent, Utilities)

Journal Entry Creation

Scenario: Record Rent Payment (1,000 AED)

1. Navigate: General Ledger → Journal Entries → New
2. Date: 2026-05-30
3. Reference: "CHQ-2026-1005"
4. Entries:

   Line 1 (Debit):
   - Account: 5100 (Rent Expense)
   - Amount: 1,000 AED
   - Description: "Office rent - May 2026"

   Line 2 (Credit):
   - Account: 1010 (Cash)
   - Amount: 1,000 AED
   - Description: "Check payment"

5. Click "Save"
6. Entry balanced? YES → Journal Entry saved
7. GL balances updated automatically

Module 6: Financial Reports

Purpose: Analyze financial performance and position
Access: All roles (limited by company)

Trial Balance

Navigate: Reports → Trial Balance
Report Date: 2026-05-30

Output (CSV/PDF):
─────────────────────────────────────
Account Code | Account Name        | Debit    | Credit
─────────────────────────────────────
1000         | Cash               | 250,000  |
1200         | Accounts Receivable| 175,500  |
1300         | Inventory          | 450,000  |
2000         | Accounts Payable   |          | 180,000
2500         | Short-term Loans   |          | 200,000
3000         | Capital            |          | 400,000
4100         | Sales Revenue      |          | 287,500
5100         | Cost of Goods Sold | 145,000  |
5200         | Operating Expenses | 47,000   |
─────────────────────────────────────
TOTALS                             |1,067,500 |1,067,500
Status: ✓ BALANCED

Profit & Loss Statement

Navigate: Reports → P&L Statement
Period: May 1-31, 2026

BEXO ERP — PROFIT & LOSS STATEMENT
═════════════════════════════════════════
May 1-31, 2026 (Monthly)

REVENUE:
  Sales (Local)               287,500 AED
  Sales (Export)              125,000 AED
  Other Income                 12,500 AED
─────────────────────────────────────────
TOTAL REVENUE                425,000 AED

COST OF GOODS SOLD:
  Opening Inventory          400,000 AED
  + Purchases                150,000 AED
  - Closing Inventory       (345,000) AED
─────────────────────────────────────────
TOTAL COGS                   205,000 AED

GROSS PROFIT (58%)           220,000 AED

OPERATING EXPENSES:
  Salaries & Wages            45,000 AED
  Rent Expense                 8,000 AED
  Utilities                    2,500 AED
  Depreciation                 1,500 AED
  Other Expenses               3,000 AED
─────────────────────────────────────────
TOTAL OPERATING EXPENSES      60,000 AED

NET PROFIT (29%)             160,000 AED
═════════════════════════════════════════

Module 7: Payroll & HR

Purpose: Employee management, salary processing, compliance
Access: Admin/Manager roles

Employee Setup

1. Navigate: HR → Employees → Add Employee
2. Personal Details:
   - Name: "Ahmed Al-Mansouri"
   - ID Number: "784-2026-001"
   - Date of Birth: 1990-03-15
   - Nationality: UAE
3. Employment Details:
   - Designation: "Senior Accountant"
   - Department: "Finance"
   - Hire Date: 2020-01-10
   - Basic Salary: 8,000 AED
4. Leave Entitlements:
   - Annual Leave: 30 days
   - Sick Leave: 10 days
5. Click "Save"

Payroll Processing

1. Navigate: Payroll → Salary Run → New Run
2. Period: May 2026
3. Select Employees: [Auto-populated with active employees]
4. System calculates:
   - Basic Salary: 8,000 AED
   - Allowances: 1,500 AED (Housing, Transport)
   - Deductions: (350) AED (Health Insurance)
   - Gross: 9,150 AED
5. Review & Approve
6. Generate Payslips (PDF)
7. Create GL Entry (Debit Salary Expense, Credit Payable)
8. Mark Payroll as "Processed"

Module 8: Production Planning

Purpose: Manage manufacturing operations and stock flow
Access: Manager role and above

Manufacturing Order (MO) Creation

1. Navigate: Production → MO's → Create New
2. Product: "Finished Widget A"
3. Quantity: 500 units
4. Due Date: 2026-06-15
5. Bill of Materials (BOM):
   - Component A: 2 units per FG
   - Component B: 1 unit per FG
   - Component C: 0.5 unit per FG
6. System calculates:
   - Component A required: 1,000 units
   - Component B required: 500 units
   - Component C required: 250 units
7. Click "Create MO"
8. MO Status: "Created" (awaiting authorization)

Production Receipt (Goods Completion)

1. Navigate: Production → Receipts → New Receipt
2. Manufacturing Order: "MO-2026-0147"
3. Qty Completed: 500 units
4. Variance: 0 units (no loss)
5. Production Date: 2026-06-08
6. Click "Post Receipt"
7. System performs:
   - Components issued from stock (reduces balance)
   - Finished product received (increases balance)
   - Cost flow calculated
   - GL entries created
8. Receipt Status: "Posted"

Workflow Examples

Example 1: Complete Sales-to-Cash Cycle

STEP 1: Create Customer
├─ Navigate to Customers
├─ Add: "Tech Solutions LLC"
├─ Set Credit Limit: 100,000 AED
└─ Save

STEP 2: Create Sales Invoice
├─ Navigate to Invoices
├─ Select Customer: "Tech Solutions LLC"
├─ Add Products:
│  ├─ Product A: 50 units @ 200 AED = 10,000 AED
│  └─ Product B: 100 units @ 150 AED = 15,000 AED
├─ Invoice Total: 25,500 AED (incl. 5% VAT)
├─ Invoice Created: INV-2026-00256
└─ Save

STEP 3: Record Partial Payment (15,000 AED)
├─ Navigate to Payments
├─ Select Invoice: INV-2026-00256
├─ Payment Method: "Bank Transfer"
├─ Amount: 15,000 AED
├─ Reference: "SWIFT-UAE-2026-5501"
├─ Record Payment
└─ Invoice Status: "Partially Paid"

STEP 4: Record Final Payment (10,500 AED)
├─ Remaining: 10,500 AED
├─ Payment Method: "Check"
├─ Check #: "CHQ-2026-1847"
├─ Record Payment
└─ Invoice Status: "Paid" ✓

STEP 5: View Trial Balance Impact
├─ Navigate to Reports → Trial Balance
├─ Accounts Updated:
│  ├─ Cash / Bank: +25,500 AED
│  ├─ Accounts Receivable: 0 AED (was 25,500)
│  ├─ Sales Revenue: +25,500 AED (Credit)
│  └─ VAT Payable: +1,275 AED (5% of sales)
└─ Report: BALANCED ✓

Example 2: Inventory Receipt & Stock Issue

STEP 1: Receive Purchase Order Goods
├─ Navigate to Stock Receipt
├─ PO Reference: "PO-2026-1105"
├─ Supplier: "Al-Khaleej Trading"
├─ Items:
│  ├─ Raw Material A: 1,000 KG @ 50 AED/KG = 50,000 AED
│  └─ Raw Material B: 500 KG @ 80 AED/KG = 40,000 AED
├─ Receipt Total: 90,000 AED
└─ Post Receipt

STEP 2: Issue Stock for Production
├─ Navigate to Stock Issue
├─ Manufacturing Order: "MO-2026-0512"
├─ Issue Details:
│  ├─ Raw Material A: 500 KG (for 250 units FG)
│  └─ Raw Material B: 250 KG (for 250 units FG)
├─ Cost Valuation: FIFO applied
│  ├─ Material A Cost: 25,000 AED
│  └─ Material B Cost: 20,000 AED
└─ Post Issue

STEP 3: Manufacturing Completion
├─ Navigate to Production Receipt
├─ MO Reference: "MO-2026-0512"
├─ Completed Quantity: 250 units (FG-Widget-A)
├─ Standard Cost per Unit: 180 AED
├─ Total Cost: 45,000 AED
└─ Post Receipt

STEP 4: Verify Inventory Balances
├─ Navigate to Inventory Report
├─ Raw Material A:
│  ├─ Opening: 1,000 KG
│  ├─ Issued: (500) KG
│  └─ Balance: 500 KG ✓
├─ Finished Good - Widget A:
│  ├─ Opening: 2,140 units
│  ├─ Received: +250 units
│  └─ Balance: 2,390 units ✓
└─ GL Impact:
   ├─ Raw Materials: 45,000 AED (reduced)
   ├─ WIP → Finished Goods: 45,000 AED (increased)
   └─ COGS: 0 (until sold)

Example 3: Payroll Processing Month-End

STEP 1: HR Review - Attendance & Leave
├─ Review Attendance Records
├─ Process Leave Requests
├─ Confirm All Timesheets
├─ Flag Anomalies (High Overtime, Unauthorized Absences)
└─ Approval Status: "Ready for Payroll"

STEP 2: Initialize Payroll Run
├─ Navigate to Payroll → Monthly Salary Run
├─ Period: May 2026
├─ Processing Date: 2026-05-30
├─ Employee Count: 45 active employees
└─ Click "Auto-Calculate"

STEP 3: System Calculates Each Employee
   Employee: Ahmed Al-Mansouri
   ├─ Basic Salary:           8,000 AED
   ├─ Housing Allowance:      2,000 AED
   ├─ Transport Allowance:    1,500 AED
   ├─ Overtime (8 hrs):       1,200 AED
   ├─ Gross Salary:          12,700 AED
   │
   ├─ Deductions:
   │  ├─ Health Insurance:      (350) AED
   │  ├─ Pension:               (600) AED
   │  └─ Tax (if applicable):     (0) AED
   ├─ Net Salary:            11,750 AED
   │
   └─ YTD Tracking:
      ├─ YTD Gross:         62,500 AED
      └─ YTD Net:           58,200 AED

STEP 4: Review & Approve
├─ Generate Payroll Summary Report
├─ Total Payroll Cost:      567,500 AED
├─ Total Deductions:         42,300 AED
├─ Total Net:               525,200 AED
├─ Review for Anomalies: ✓ Approved
└─ Click "Process Payroll"

STEP 5: Generate Documentation
├─ Individual Payslips (PDF for each employee)
├─ Payroll Register (complete list)
├─ Statutory Reports (Wages Summary, Benefits)
└─ Email Payslips to Employees (if configured)

STEP 6: GL Posting
├─ Create Journal Entry:
│  ├─ Debit: 5100 (Salaries Expense):    567,500 AED
│  ├─ Debit: 5110 (Payroll Tax):          42,300 AED
│  ├─ Credit: 2050 (Salary Payable):    (609,800) AED
│  └─ Net Impact on P&L:              (609,800) AED
├─ Post to GL
└─ Status: "Payroll Processed"

STEP 7: Payment Run
├─ Navigate to Payments → Salary Payment
├─ Select Processed Payroll
├─ Payment Method: "Bank Transfer"
├─ Total to Pay: 525,200 AED
├─ Batch Reference: "PAYROLL-2026-05-30"
├─ Prepare Bank File (SWIFT/ACH)
└─ Transfer Completed

Best Practices

Data Entry Best Practices

Month-End Close Checklist

❑ Week 1:
  ❑ Process all customer invoices
  ❑ Record all customer payments received
  ❑ Reconcile bank statements
  ❑ Investigate outstanding receivables

❑ Week 2:
  ❑ Process all supplier invoices
  ❑ Record all supplier payments made
  ❑ Reconcile supplier statements
  ❑ Finalize stock count & adjustments

❑ Week 3:
  ❑ Process payroll for the month
  ❑ Prepare tax returns (VAT, Withholding)
  ❑ Review & approve all GL entries
  ❑ Reconcile GL balances to subsidiary ledgers

❑ Week 4:
  ❑ Generate Trial Balance (must balance)
  ❑ Prepare Financial Statements (P&L, Balance Sheet)
  ❑ Review variance analysis
  ❑ Archive month-end reports
  ❑ Lock down accounting period

Performance Optimization

For faster data loading: - Products list returns cached results (10,000+ items OK) - Invoices use company-scoped pagination (50 items per page) - Reports include date filters (don't load all historical data)

For reporting: - Export to CSV for Excel analysis (no 65K row limits) - Use Excel pivot tables for trend analysis - Schedule recurring reports via email

Troubleshooting

Common Issues & Solutions

Issue: "Cannot connect to API"

Error Message: "Failed to connect to BEXO API server"

Causes & Solutions:
1. Network connectivity
   └─ Check: ping <api-server-ip>
   └─ Firewall: Ensure port 5443 is open
   └─ VPN: If remote, verify VPN connection

2. API service not running
   └─ Check: Get-Service BEXO_API_Prod
   └─ Start: Start-Service BEXO_API_Prod
   └─ Restart: Restart-Service BEXO_API_Prod

3. SSL Certificate issue
   └─ Check: SSL cert not expired or self-signed issue
   └─ Allow: Trust self-signed cert on test systems
   └─ Install: Proper cert for production

Resolution: Restart WPF client after confirming API is running

Issue: "Login failed - Invalid credentials"

Causes & Solutions:
1. Wrong username/password
   └─ Verify: Confirm credentials with IT
   └─ Reset: Use admin console to reset password

2. User account disabled
   └─ Check: HR/Admin panel → Users → Status
   └─ Enable: Change user status from Inactive to Active

3. Wrong company selected
   └─ Note: Credentials must match company assignment
   └─ Verify: User assigned to selected company

Resolution: Confirm company assignment matches user's role

Issue: "Database connection error"

Error: "Unable to connect to BEXO_ERP database"

Causes & Solutions:
1. SQL Server service not running
   └─ Check: Get-Service MSSQLSERVER
   └─ Verify: SQL Server Configuration Manager

2. Database BEXO_ERP not exists
   └─ Restore: Restore from latest backup
   └─ Recreate: Contact IT/DBA

3. Connection string incorrect
   └─ Check: appsettings.json → ConnectionStrings
   └─ Format: Server=<ip>; Database=BEXO_ERP; ...

Resolution: Verify SQL Server service and database availability

Issue: "Slow invoice loading"

Cause: Large dataset or missing cache

Solutions:
1. Use pagination
   └─ Filter by date range (last 90 days)
   └─ Use company filter
   └─ Sort by date (descending, most recent first)

2. Clear application cache
   └─ Close & reopen WPF application
   └─ Clears in-memory cache (~2GB freed)

3. API performance
   └─ Check: API response time logs
   └─ Restart: Restart API service
   └─ Monitor: Watch server CPU/RAM usage

Resolution: Use date filters for historical invoice searches

Issue: "Duplicate invoice numbers being created"

Cause: Concurrent access or cache sync issue

Solutions:
1. Logout & login
   └─ Force refresh from server
   └─ Clear local cache

2. Check invoice number sequence
   └─ Reports → Invoice Register
   └─ Verify: No gaps or duplicates
   └─ Reset: Contact admin if corrupted

3. Network latency
   └─ Ensure: Stable connection to API
   └─ Reduce: Number of concurrent users
   └─ Upgrade: Network infrastructure if bottleneck

Resolution: Maintain single user session per operator

System Administration

Backup & Recovery

Automated Daily Backups:

Schedule:     Daily at 02:00 AM (Server local time, UAE UTC+4)
Backup Type:  FULL DATABASE + RESTORE VERIFYONLY
Location:     C:\Backups\BEXO_SQL\ (on server)
              \\<NAS>\BEXO_Deploy\db_backups\ (off-box copy)
Retention:    7-day rolling window (oldest auto-deleted)

Recovery Procedure:

# 1. List available backups
Get-ChildItem C:\Backups\BEXO_SQL\ | Sort -Property LastWriteTime -Descending

# 2. Stop the API
Stop-Service BEXO_API_Prod

# 3. Restore database
RESTORE DATABASE BEXO_ERP
FROM DISK = 'C:\Backups\BEXO_SQL\BEXO_ERP_2026-05-30_02-00.bak'
WITH REPLACE, RECOVERY

# 4. Restart API
Start-Service BEXO_API_Prod

# 5. Verify
Invoke-RestMethod -Uri "https://localhost:5443/api/health" -SkipCertificateCheck

Health Monitoring

Health Check (runs every 5 minutes):

Endpoint: GET /api/health
Response: { "status": "Healthy", "timestamp": "2026-05-30T10:15:30Z" }

Alert Log: C:\Tools\logs\bexo_alerts.log

On Failure:
1. Automatic API restart (3 attempts, 80s between attempts)
2. Health check repeated after restart
3. Alert logged with timestamp & error details
4. Administrator notified (if email configured)

User Management

Admin Tasks:
├─ Create/Disable User Accounts
├─ Assign Roles (SuperAdmin, Admin, Manager, User, Design)
├─ Assign Company Access
├─ Reset Passwords
├─ View Audit Logs (who accessed what, when)
└─ Configure Email Settings for Reports

Document History

Support & Contact

For technical support: - Email: [email protected] - Internal IT: extension 2000 - Emergency: After-hours contact on phone directory

END OF USER GUIDE