OmniPrime POS — Complete User Guide
Point-of-Sale for supermarkets & electronics retail.
Everything an operator needs — written so that even a first-time user with no computer
experience can run the till on day one.
How to use this guide
Every page follows the same simple format so you always know where to look:
- What this screen is for — one line, plain language.
- Before you start — what you need ready.
- Step-by-step — numbered steps, one screenshot per step.
- Real example — done with the built-in demo data so you can follow along exactly.
- If something goes wrong — the exact error messages you may see and how to fix each one.
- FAQ — the questions people actually ask.
🟢 New here? Start with 00 — Quick Start and do the pages in order.
Table of contents
| # | Guide | What you'll learn |
|---|---|---|
| 00 | Quick Start / First Launch | Open the app the very first time and log in |
| 01 | Login & choosing your Branch/Store | Sign in, pick the right shop/till |
| 02 | Dashboard tour | What every button on the home screen does |
| 03 | Making a sale (POS) | Scan → cart → discount → payment → receipt |
| 04 | Returns, refunds & held bills | Park a bill, bring it back, refund an item |
| 05 | Add & edit products | Create a product, barcode, price, photo |
| 06 | Receiving stock (single & bulk) | Add new stock, scan-in many items fast |
| 07 | Expiry-date tracking & report | Track expiry, get warned, see what's expiring |
| 08 | Electronics warranty & serials | Turn it on, capture IMEI/serial, look up warranty |
| 09 | Customers & loyalty | Add a customer, points, history |
| 10 | Reports & day-end (Z-report) | Sales totals, cashier report, close the day |
| 11 | Accounting export | Send sales to Tally / QuickBooks / Zoho / CSV |
| 12 | Settings | Touch mode, language, store details |
| 13 | Users & roles | Add a cashier, set permissions |
| 14 | Backup & restore | Keep your data safe |
| 15 | Troubleshooting & error catalog | Every common error, explained + fixed |
| 16 | Minimum system requirements | What PC you need to run it |
| 17 | FAQ (master list) | Quick answers to common questions |
Demo login (for practice)
| Field | Value |
|---|---|
| Username | admin |
| Password | admin123 |
| Branch/Store | pick Main Store from the list |
The app ships with realistic demo data (groceries, fresh food, electronics with serials) so you can practise every step in this guide before going live.
© OmniPrime POS · documentation generated 2026-05-30